Privacy Policy Cookie Policy Refund Policy

Last updated: January 13, 2026

1. Introduction

Literacy Courses ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and mailing address
  • Payment and billing information
  • Course enrollment and academic information
  • Communications with us
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and links clicked
  • Time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use your personal information to:

  • Provide and deliver our educational services
  • Process your course enrollment and payments
  • Communicate with you about courses, updates, and services
  • Send administrative information and respond to inquiries
  • Improve our website and services
  • Comply with legal obligations
  • Protect our rights and prevent fraud

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Contract performance: To provide services you've requested
  • Legitimate interests: To improve our services and communicate with you
  • Legal obligations: To comply with applicable laws
  • Consent: Where you have given explicit consent

5. Information Sharing and Disclosure

We may share your information with:

  • Service providers who assist in our operations
  • Payment processors for transaction processing
  • Legal authorities when required by law
  • Professional advisors such as lawyers and accountants

We do not sell your personal information to third parties.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent at any time

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Germany. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Literacy Courses
Ollenhauerstraße 53
13403 Berlin, Germany
Email: [email protected]
Phone: +49 0711 35 44 41

Google Ads Compliance

This website complies with Google Ads data privacy requirements. We handle user data responsibly and maintain transparency about our data collection and usage practices.